ID / D-001
Founder & Principal
STRATEGY / ARCHITECTURE
DROP / 03 / ABOUT
ABOUT
DROP stands for Digital Resolutions Of Problems. The name is the job description.
Solutions out.
[ MISSION ]
Most businesses don't need more technology. They need the technology they already have to work.
DROP was founded to be the team you call when something is broken, slow or missing — and the team still answering the phone a year later. We combine software engineering, infrastructure and security under one roof so problems don't fall between vendors.
We stay deliberately small and senior. Every engagement is led by an engineer who has done the work before, not an account manager reading from a script.
[ OPERATING CODE ]
PRINCIPLES
FIVE RULES.
NON-NEGOTIABLE.
- RULE 01
Fix the cause, not the symptom.
We diagnose before we prescribe. A patch that hides the problem is not a resolution.
- RULE 02
Plain language, fixed prices.
You'll always know what we're doing, why, and what it costs — in writing, before we start.
- RULE 03
You own everything.
Code, credentials, documentation. No lock-in, no hostage situations.
- RULE 04
Security by default.
Every system we touch leaves more secure than we found it — whatever the brief.
- RULE 05
Answer the phone.
Support is not an afterthought. When something breaks, a human responds.
[ PERSONNEL ]
THE UNIT
SENIOR ENGINEERS.
NO JUNIOR HAND-OFFS.
ID / D-002
Head of Engineering
SOFTWARE / DATA
ID / D-003
Infrastructure Lead
CLOUD / NETWORK
ID / D-004
Security Lead
AUDIT / RESPONSE
[ SERVICE RECORD ]
TIMELINE
REV HISTORY.
- 2026.01REV 1.0
DROP founded. First unit online: Custom Software.
- 2026.03REV 1.4
Cloud & DevOps and Managed Support units launched.
- 2026.06REV 2.0
Cybersecurity unit established. First compliance engagement closed.
- 2026.09REV 2.6
Data & AI and Networks units online. Six units operational.
- NOWREV 2.6+
Taking on new tickets. Open one >>>
WORK WITH THE UNIT.
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